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To Truly Change a Toxic Culture, Make a Business Case

To Truly Change a Toxic Culture, Make a Business Case

A fascinating recent Harvard Business Review article “How Masculinity Contests Undermine Organizations and What to Do About It” unpacks the characteristics of “masculinity contest cultures” in organizations, cultures that prize masculine norms such as never showing weakness, working long hours to prove stamina, putting work ahead of family, and engaging in cut-throat competition at the … Continue reading “To Truly Change a Toxic Culture, Make a Business Case”

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When it Comes to Sales Training, One Size Does Not Fit All

When it Comes to Sales Training, One Size Does Not Fit All

Pop “sales training” into a Google search, and you’ll come up with hundreds of companies who are eager to sell you their methodology—a one-size-fits-all and time-tested method that’ll work for your business and turn your salespeople into selling machines.   The trouble is, how do you know that what they’ll teach will help your sales … Continue reading “When it Comes to Sales Training, One Size Does Not Fit All”

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Law 2023 Update #7: Research and innovation shaped client experience of legal products?

Law 2023 Update #7: Research and innovation shaped client experience of legal products?

For the next several weeks on the blog, we’re going check in on the progress of predictions made by the groundbreaking guide to the future of law firms, Law 2023. Check out all our updates here. We’re halfway to 2023. Let’s check in on how user research and innovation are impacting client experience in the … Continue reading “Law 2023 Update #7: Research and innovation shaped client experience of legal products?”

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